Privacy Policy for Break the Ice

Last updated: September 2024
Welcome to Break the Ice! We take your privacy seriously, and this Privacy Policy explains how Friends Concept (“we,” “us,” “our”) collects, uses, and protects your personal information when you use our app, Break the Ice (“the App”). We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using the App, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Break the Ice is owned and operated by Friends Concept, a company based in France. If you have any questions about this Privacy Policy or your personal data, please contact us at contact@friendsconcept.com.

2. What Information We Collect

Currently, Break the Ice does not collect personal information like your name or email address. However, we do collect certain non-personal data to improve the performance of the app and provide a better user experience.

a) Information We Collect Automatically

When you use the App, we may automatically collect the following non-personal data:

  • Usage Data: Information about how you interact with the App, such as which questions are most popular and how often the App is used.
  • Device Data: Information about the device you use to access the App, including device type, operating system, and IP address.

b) Future Data Collection (When User Accounts Are Implemented)

In the future, if we introduce user accounts, we may collect the following personal data:

  • Name and Email: When you create an account, we may ask for your name and email address. You may also have the option to sign in using third-party services like Google.
  • Account Preferences: Information related to your preferences within the App, such as saved questions or favorite categories.

3. How We Use Your Information

We use the information we collect to:

  • Improve the App: Understanding how users interact with the App helps us improve performance and design better features.
  • Analyze Trends: By collecting usage data, we can see which conversation prompts are most popular and make informed decisions about future updates.

In the future, if we collect personal information (such as names and emails), it will be used to:

  • Create and Manage User Accounts: Enable you to log in, save preferences, and personalize your experience.
  • Send Notifications: Notify you about important updates, new features, or premium services if you have opted in.

4. Legal Basis for Processing Your Data (GDPR Compliance)

Under GDPR, we must have a legal basis for processing your personal data. We rely on the following:

  • Your Consent: We will ask for your consent before collecting personal data like names or emails. You can withdraw your consent at any time by contacting us at contact@friendsconcept.com.
  • Legitimate Interests: We may collect and use non-personal data (such as usage data) for legitimate business purposes, such as improving the app’s performance and functionality.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share certain information with trusted third-party service providers for the following reasons:

  • Analytics: We may use third-party analytics tools to help us understand how users interact with the App.
  • Payment Processors: If we introduce premium services, we will use third-party payment providers like Stripe or Purchasely to process payments. These providers will have access to your payment information, but we will not store this data ourselves.

All third-party providers are required to comply with GDPR or other applicable privacy laws, and we take steps to ensure that your data is protected when shared with them.

6. Data Retention

a) Non-Personal Data

We retain non-personal data (such as usage statistics) for as long as necessary to fulfill the purposes outlined in this policy. This data helps us continually improve the app and its features.

b) Personal Data (When User Accounts Are Introduced)

If you create a user account in the future, we will retain your personal data for as long as your account is active or as long as needed to provide you with services. If you wish to delete your account or request that we delete your personal data, you can do so at any time by contacting us at contact@friendsconcept.com.

7. Your Data Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), users in the European Union have the following rights regarding their personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data at any time.
  • Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.
  • Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at contact@friendsconcept.com. We will respond to your request within 30 days.